Job Classification Title RESEARCH ANALYST 3

Requisition # 2313710 X

Division Office of Emergency Management

Section OEM Program Development & Response

Work Location 703 DON MILLS ROAD

Job Stream Business Operations

Job Type Permanent, Full-Time

Salary/Rate $30.87 – $33.84 / Hour

Hours of Work (bi-weekly) 70.00

Shift Information Monday to Friday, 35 hours per week

Wage Grade 8

Affiliation L79 Full-time

Job Code (PSG) TF0304

Number of Positions Open 1

Posting Date 05-Nov-2018

Expiry date 19-Nov-2018

Job Description

Reporting to the Manager, Office of Emergency Management, the primary role of the Research Analyst 3 is to initiate, plan and conduct research studies on various topics to assist management staff in the Division to develop, coordinate, implement and maintain the City of Toronto Emergency Management program that complies with applicable legislation, to enable a centralized, controlled and coordinated response to emergencies that threaten the social, physical and economic well-being of the City. Additionally, the Research Analyst 3 will administratively and operationally support the ongoing implementation of the core programs of the Office of Emergency Management.

Major Responsibilities:

* Conducts research and analysis, and prepares reports relating to a wide range of areas pertaining to the emergency management program.

* Provides economic and business information in response to both internal and external requests.

* Assists in the preparation of research/study findings, pilot projects, and statistical reports.

* Assists in the design, development and implementation of Emergency Management plans, tools and resources.

* Inputs reports, documents, proposals and correspondence, as required by the Unit.

* Compiles information packages and other direct mail activities in support of the Division’s activities and distributes relevant plans such as business continuity and risk-based plans/documents, emergency support functions and mapping of resources.

* Updates and maintains directories, statistics and communications used by all levels in the Division, including management staff.

* Supports senior staff with special events and activities, coordinating seminars and meetings, and attending functions as required to provide on-site assistance.

* Reports on demographics and related statistics on subjects such as emergency management trends.

* Maintains the Division’s internal and external website, including designing, developing and updating web pages.

* Supports administrative oversight of core programs such as the Emergency Social Services and Emergency Planning for Special Events programs.

* Compiles and analyzes surveys used by the Division for performance measures purposes and for other internal monitoring procedures.

* Develops and maintains databases of programs, services, facilities, and political representation and other data sets, and provides metrics on a monthly basis regarding Emergency Management program areas.

* Creates detailed maps and directories regarding Emergency Management program areas.

* Establishes and maintains a filing system for the Division.

* Answers telephone and written inquiries and responds to business-related requests for

information, both from internal and external sources.

* Provides cover-off on telephones for Division staff, as required.

Key Qualifications:

Your application must describe your qualifications as they relate to:

* Post-secondary education in a discipline pertinent to the job function (Emergency Management, or related discipline) combined with relevant training and experience, or equivalent combination of education and experience.

* Experience with, and knowledge of, various software applications, including MS Office Suite (e.g. Microsoft Word, Excel and PowerPoint).

* Experience in research-related projects, including tracking, collecting, summarizing, analyzing and reporting of research findings in comprehensive plans and reports.

You must also have:

* Highly developed oral and written communication skills; ability to prepare and present comprehensive plans and reports.

* Demonstrated ability to work effectively in a team environment, taking a constructive, solutions-based approach to problem-solving and a positive approach towards stakeholder relationship management.

* Ability to represent the Division in a variety of situations.

* Ability to meet and deal tactfully and maintain good working relationships with the public, representatives of City Agencies, Boards & Commissions (ABCs) and private sector partners/advisors.

* Fundamental knowledge of research methodologies and practices, and the ability to research, compile and analyze information, statistics and demographics.

* Strong analytical and problem-solving skills, in combination with a high level of initiative to perform duties under minimal supervision.

* Sound judgement in all matters, including the handling of confidential and/or sensitive matters.

* Ability to work effectively in a high-pressure environment, multi-task effectively and meet tight and competing deadlines.

* Well-developed organizational and administrative skills.

* Familiarity with emergency management practice and policy, including relevant legislation, risk assessment, mitigation, and business continuity.

* Familiarity with the concepts, principles and strategies associated with the Incident Management System and the functions of the Emergency Operations Centre.

* Familiarity with and/or willingness to be trained in applications such as Visio and SAP and other customized database programs, designing, developing and maintaining web pages (i.e. HTML), and electronic database development, management and manipulation.

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Research Analyst 3 within our Office of Emergency Management Division.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at www.toronto.ca/jobs. To apply online, submit your resume, quoting File #2313710 X, by November 19, 2018.

Accommodation: If you are an individual who requires accommodation, due to disability under the Ontario Human Rights Code, to apply for this position, please email us at application.accommodation4@toronto.ca, quoting job ID #2313710 X and the job classification title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.